Bed & Biscuit Inn - Carrollton, Georgia

Growing G. A.

Our Frenchie Pepper attends daycare daily.
The staff are super sweet and the prices cannot be beat. She is always tired at the end of the day

Penny B.

I boarded my dog here from Friday until Sunday. It was a last-minute need and they accommodated us. I felt my dog was taken care of and returned happy. I will definitely board here again.

Joseph B.

They did a fantastic job grooming my rough collie. Rough collies are not the easiest to groom but she came out looking amazing and happy. All the staff were super friendly. We'll be back, thanks again!

Usama A.

Best doggy daycare/spa in town. A little on the pricey side but they take care of your dogs plus they have extended pick up and drop off hours, complementary bath, grooming services. The dog gets a room instead of a kennel if they are not busy!

Lauren M.

We boarded our dog for the first time at Bed & Biscuit Inn for a weekend, while we were in Carrollton for a wedding. When we came to pick her up, it took about 10 minutes before anyone came to the front desk to greet us. It then took an additional 10 minutes before our dog was retrieved and brought out to us. Once we had her, we informed staff that we were still missing her collar, leash, container of food, and food/water bowls. After staff was calling around to try and locate our dog’s items, they finally said that they would just have to call us and let us know if they found them, and then we could come get them. I explained that we were not from Georgia, to which I was asked to provide an address to mail the items back to. They looked one more time and finally found the collar (with our dog’s name tag and our contact info on it), leash, and food container. As we were getting in the car, we realized that the food and water bowls were still missing. It took an additional 15 minutes before they were found. All in all, it took us 45 minutes to pick up our dog on a Sunday, when we were the only customers there the entire time.

Tee G.

My dog seemed terrified and they moved very slow at pick up.

Lori P.

We boarded 4 dogs here and all were in great shape when we picked them up. They bathed them as we asked them to do. They looked well fed and happy. Love this place. Will def use again

Chad N.

Awful experience DO NOT USE!!!!! We recently boarded our two dogs at Bed and Biscuit Inn while we were on vacation. My father in law recommended we board them there because he has used Carrol County Animal Hospital for several years. We have two large dogs a black lab mix and a German Shepard/Belgian Malinois mix. There are several reasons not to use this facility.

1) My wife booked the reservations online. They used the word “Themed Suites” to describe the room they were to be boarded in. There were pictures of different “themes” painted on the walls. My wife picked an exterior flower room “Themed Suite”. The exterior rooms cost more. My wife believed our dogs would have a room with a window. What we found was much more like a dog pound. They did not have anything that even resembled a room much less a suite. What they had was a tiny run smaller than runs I have seen at animal control facilities. Our two dogs had to share a space no more than four feet wide. There were no more “themes” on the walls. The area where our dogs were kept was in the basement. There were garage doors as the walls for the exterior runs where our dogs were kept. The doors were open and the full Georgia summer humidity and heat had taken over the space. The staff claimed they were remodeling and had pressure washed the area. The staff told us the garage doors would be closed and the air would be set to 72 degrees. Our dogs are normally kept inside and were not acclimated to being in the heat for more than a few minutes.

2) The staff told us they would send us pictures of our dogs. We only received pictures one day after begging them to send us pictures.

3) They told us to bring things for our dogs from home to be used for our dogs. We took three bowls, two toys, and a large plastic container of food. They removed the collar from one of our dogs but left the collar on our shepard/Malinois. When we picked up our dogs we had to explain what we brought. They gave us back three random dog bowls that were not the ones we gave them. One of the bowls was large with paw prints on the side. They gave us three very small metal bowls. They put our belongings in a bag and my wife didn’t check it because we were ready to get home and they should know what belonged to each dog. We almost left without our container of dog food. When we asked for it they asked us what kind of food it was. They should have known what food was ours since that’s what our dogs were supposed to be fed with each day. When we arrived home I discovered the different bowls and our dog was missing her collar. We had to go purchase new bowls and collars from PetSmart the next day.

4) My wife prepaid online. When I was checking out the lady told me I owed the full $368 for the week. I expected to pay for one extra day but not for the entire week. I explained to the lady that we already paid and she asked me for a bank statement. Who in the hell keeps a bank statement with them? Who expects to need one when picking up your dogs from a boarder? The excuse I was told was that the online payment system does not talk to the other system. We were picking up after hours on the hospital side and apparently, they can’t check the other system.

5) Our dogs were clean and freshly bathed when we picked them up. However, my father-in-law picked his dog up a day early and even called and told them an hour before he picked him up. When he got his dog he was covered in his own urine. There is no telling what our dogs would have looked like if we picked them up early. Read his review posted yesterday.