South Shores Pet Clinic - San Pedro, California

Kimberly M.

Me encanto el trato que recibió mi mascota todo muy perfecto

Lexi G.

Don’t take your rabbits here. They accept rabbits, but don’t do a proper examination. Took my pet in one month ago. They checked his teeth & everything was fine, but when we took our bun to get vaccinated at our local hospital clinic they mentioned his teeth needed emergency surgery and he’s been like this for at least 3-4 months. Luckily we found out before he got an infection. Stop offering services you can’t provide.

Kiera C.

Very disappointed and nauseated. This veterinarian office is more about playing games to take your money by killing you with fake kindness and lies than they are interested in caring for your pet. The initial quote matched the advertised amount for a feline dental, they made me pay 71$ for an exam and to basically agree with me that he needed a dental, claiming they needed to “check his heart” During the exam they were already setting me up for possible extractions, while realizing due to the age of my pet extractions might be a possibility i also felt pushed already and maintained my awareness to the push towards extractions, we agreed to do the cleaning first and send me pictures showing the severity of any extractions needed for a decision from me, AND SURE ENOUGH not only did i have to make them adjust the price on the initial visit they forced me to fight them to change the wording on the instructions from the additional extraction's being pre confirmed before cleaning to push back and make them put in writing that they were to do the cleaning first then send pictures if extractions were needed. No extractions were needed thankfully however i truly believe they would have removed my pets teeth unnecessarily for money as that was what was on the instructions the day of the appointment and was in direct contrast to what we discussed and agreed upon. If that wasn't bad enough i noticed the next day after the cleaning that my pet’s ear had bruising and veining on the pinna (ear flap) that was evidently from a thumb from right hand placement, so they used his ear to pull and position his head for the cleaning! I text them the next day they text me the day after that of course denying!!! that whatever happened to his ear wasn’t a result of what they did. I could have respected an apology and acknowledgement saying they would address it with their techs to make sure that doesn't happen again. My cat also started growling when asleep as if dreaming about or remembering his experience there. They did do a good job on the teeth cleaning however all the other negatives i experienced cancelled out that one good thing they did.

Alain S.

Have worked with them for over 3 years now with help bringing our beloved dog to the island. They helped us with all the paper work required, and then meet us at the airport so we don't even have to quarantine our dog. Would highly recommend them!

Jenn A.

We are heartbroken after the loss of our cat, Toby, following a visit to this clinic. Toby had a minor gum infection, and the clinic administered antibiotics, additional shots, and a steroid injection. However, we were not informed about the potential risks of steroids or how severely they could impact a cat’s health.

After the visit, Toby became extremely lethargic. We called the clinic and were advised to bring him back for IV treatment, but his condition worsened. Just before Thanksgiving, we had to rush him to an emergency vet, where he sadly passed away within minutes.

My daughter, who was very close to Toby, has been devastated and is questioning every decision made for his care. I reached out to the clinic hoping for some explanation or insight to help bring her some closure. Despite being told the doctor would call me back, it has now been three days with no response.

This experience has left us feeling not only heartbroken but also disappointed by the lack of communication and care from this facility. If you choose to bring your pet here, I urge you to ask detailed questions about every treatment and its potential side effects. Don’t rely solely on the clinic’s recommendations—advocate for your pet's well-being.

We truly feel let down and hope no one else has to endure what we have.

officerslater93

Absolutely terrible customer service at this establishment. Called to get a quote for a spay/vaccinations they couldn’t give me any pricing because every circumstance was different. That doesn’t even make sense. Scheduled an appointment, authorized a specified cost for the procedures and the cost was 100 dollars more when I arrived to pick up my animal. The receptionist said it was her mistake on the initial quote after up charging for additional medication on top of that. Horrible place. Do not recommend.

Adriana G.

I paid for a wellness exam, but that is not what was done. Only her breathing was checked. The invoice showed parvo virus vaccine was overdue but was never recommended. I will not be back, very disappointed with the service.

The manager called me and offered another exam at no cost with Dr. Wills. He was great very attentive and thorough. I appreciate the call back, great customer service. I will definitely be back.

Adam W.

I believe this to be the best vet in San Pedro. I take both my lab and cat here and have never felt like they were not taken care of. The office is nice and clean and the staff is kind and efficient. Also, I do not feel like they try to charge me for extra stuff as I have experienced at other vets