A Crate Escape - Round Rock, Texas

Michelle C.

We are new to A Crate Escape and we love it! They really care about your pet. The girls at the front desk are so SWEET! They accept the food you use, even toppings like extra green beans to keep your puppy full! Our dog Finn has a great time enjoying the outside play time. They try and keep your dog outside as much as possible and have certain areas for certain dogs. Some places nickel and dime you with an extra outing, tuck in, etc, etc. Not this place. One charge and the rates are great. You receive a daily email with an update and picture. We’ll keep going to A Crate Escape!

Carol G.

This is a wonderful away from home dog sitting option. The staff are lovely. They have a vet in house so if your fur baby has medical conditions they can handle them. Your baby will be well looked after. The facilities look and smell great and my girl is not afraid to be there as they closely supervise their charges. No “general population” exercise routine here. Each pup gets the exercise they need in an environment that is fun for them. Highly recommend.

Cassidy F.

Wonderful.
So thankful for Crate Escape. They could tell how nervous I was leaving my baby girl with them (and for ten days). They eased my worries and made sure to send photos of our dog playing and being loved on. It helped ease my anxiety and worry.
Crate Escape will be our go-to “Dog Camp” in the future.
Thank you!!

mark Z.

If you need to board a dog this is the place. When we were out of town our Ginger became sick and wouldn't eat, and they literally hand fed her and provided personal care. I don't know to many places that will provide that level of care. The place is always clean, and the staff is absolutely great! I highly recommend it!

Kristina C.

This is the nicest state of the art home away from home for your pets. Beautiful facility with roomy quarters, large covered outdoor play areas with baby pools for your dog to play in. They offer grooming and training classes. They are also set apart because they are veterinarian owned and provide medical boarding for post surgical recovery and special needs pets. Do yourself a favor and go visit in person. You'll be glad you did!

Ada L.

Bowzer and Zelda had been coming here for day care and grooming. They love it! Savanna the groomer is amazing and had been doing such a great job on both challenging breeds of ours, the grooming charge is also very reasonable. Love the report card touch too!

cecilia T.

My miniature dachshund Frank badly needed a nail trim, and I don’t feel comfortable doing it myself.
A crate Escape got us right in, and the whole experience was very positive for both me and my dog.
I’ve also used their boarding services and doggy day care in the past, and my dog Frank absolutely loves this facility.

Olga G.

Used to love them, now I’m very dissatisfied with the customer service we get every time we call to ask for grooming. I get it, you’re busy and you don’t have space, no need to be rude and you can try to be helpful instead.

UPDATED REVIEW: they called me to ask what happened and rectify the situation after my review and I wholeheartedly believe this was a one person mistake. They treat my dog with care and love which is why they’re the only ones I trust with her, and Debbie really won my heart back by calling and apologizing for the experience. It really shows how much they care and how much they want you to have a good experience. Great job Debbie, saving one customer experience and turning the sentiment around is no easy deed. Thank you for the call.