Exodus Recovery Inc - Los Angeles, California

Nahun A.

UN LUGAR MUY LIMPIO LOS GUARDIA MUY RESPETUSO
BUENO SI HACE FALTA UNA TV
THE DOCTOR PRICE MUY BUENO PARA AYUDAR ALA PERSONAS 100%

Africa A.

El doctor el personal me atendieron muy bien lo recomiendo ayudan mucho

Joey H.

I went in hoping for the best experience possible. I went in with a family member who was in need of support for SI ideation.The consultation lasted 15 minutes and if most. The psychiatrist spent most of the time talking about HIMSELF and my family member spent 5 mins talking. Like I thought we were here to see you He dismissed the conversation and honestly was not helpful. Very unprofessional and unethical. I would give this place a 0/10 stars if I could. I’m going to school to be a therapist myself and was asking him questions regarding diagnosis and he couldn’t answer any of my questions. He kept making the conversation about him which was so rude.

I feel terrible for people who come in with crisis. It’s places like this that give mental health clinics a bad name because it shows they don’t have respect and care for their clients. Truly sad.

garymatthew S.

Within 10 days we were told there was a bed available. We roll into the site & the place wasn’t set up to accommodate wheelchairs and they didn’t have staff onsite to assist my wife in her basic needs. So I guess we were placed at the bottom of their list. The worker either did not listen to us or did not bother to look at us as it is obvious that my wife has special needs. That was back in May. We are still homeless and struggling. They did give us baloney sandwiches once. My case worker never called me never responded to any of my text. We are your basic poor folk. No drug addiction no jail records. I am close to going insane as I have to keep turning down job offers because there is no place I can leave my wife while away at work. The quality of service we have received from ALL of Los Angeles 211 services is poor at best. I haven’t had a shower since July and my wife since August. One would think recovery from a stroke would get a little attention. Nope. Thanks for nothing. Literally.

Guillermo B.

Places like this is why our mental health situation is so bad. The state is throwing away money giving people who don’t care so much money so they can do nothing and close early. I will follow up on my complaint to this place. I finally try to do something about my mental health, and I run into this place. I should sue them because they have the word recovery in their name.

Donald D.

Exodus Recovery in Orange is a wonderful facility with competent caring staff, a clean environment, and excellent food! It was truly a great experience! Thank you all for helping me find myself and my new lease on life. I highly recommend careful consideration by anyone in need of mental health services.

Milan L.

After waiting almost 5 hours to be seen and trying to speak to the front desk twice, it took multiple calls from my emergency contact for them to finally take my vitals and registration paperwork. When they finally did see me, they claimed they had called my name multiple times although I had been sitting in the lobby and never once heard my name. They also claimed I should’ve come to the front desk to check why I wasn’t being seen although I did twice. Now, I’m still waiting to see a doctor. The man at the front desk (not security) was very flippant when I tried to ask for help each time. I would never recommend this location to anyone who needs urgent professional care. I will never comprehend people working as mental health professionals yet treating patients like they are beneath them.

L K.

On February 20th, I brought my mother to seek psychiatric care. We waited for 5 hours but were unable to see the doctor. Despite prior phone contact with their customer service, who assured us that there were Chinese-speaking doctors available, it turned out there were none, and no interpreter was provided. The doctors seemed very busy and impatient, perhaps due to a high volume of patients daily.
He attitude was extremely poor, and I initially intended to give them a 0-star rating. However, the administrative staff, particularly a lady, was exceptional. Therefore, I am giving a three-star rating. She assisted in finding a translator for my mother and helped in reaching out to the doctors. Despite my mother repeatedly entering her office without any sign of annoyance, she remained calm and understanding. I believe this lady deserves a promotion and a salary increase. She approaches her work with dedication and genuine compassion for the patients.