Milkshake Lovers New England LLC - Holyoke, Massachusetts

Kim P.

I tried Milkshake Lovers for the first time today. I had the mocha milkshake and it was absolutely delicious! Probably the best milkshake I’ve ever had. So smooth and creamy, it had a nice coffee flavor. I’ll definitely go back for more.

Carlos M.

Amazing service! The servers treat you with so much kindness and make sure that all of their products are as good as they could be. Both the Sundays and milkshakes are top tier there is no other place that I would go to that’s not this! This place is amazing and the people working there are also amazing.

Gabriela M. D.

The Oreo shake Every sip is a delicious experience that keeps me coming back for more. Highly recommended for any Oreo lover!

Salma M. (.

Ordered a plain vanilla milkshake from a store at my local mall, I found a small piece of.. I'm not quite sure what while using a straw, it was crunchy and didn't taste like anything, but it wasn't supposed to be there. Overall, I do feel like something should be done to prevent this sort of instance for future customers, since not knowing what that thing was was a little unnerving. On a positive note though, service was very friendly and the atmosphere felt very cozy and welcoming.

Davian N.

Not much of a chocolate person but items with chocolate inside of it is pretty good. All milkshakes are unique and delicious in their own ways. As busy as it gets the employees put their all into it and it genuinely is a great experience.

Olivia M.

I recently visited this newly opened establishment and unfortunately experienced a severe case of food poisoning after consuming a mint chocolate chip shake. Despite multiple attempts, I was unable to speak directly with the manager regarding this issue, which ultimately led to a hospital visit. It is unclear whether the cause was spoiled milk or contaminated utensils and machines, but the result was the same: a serious health concern.

This incident appears to be part of a broader pattern, as I am not the first to report such issues. Additionally, the store's hygiene standards seem to be lacking.

Moreover, during my visit, the manager's behavior was unprofessional. She conversed in her native language while taking my order, which gave the impression she might have been making inappropriate comments about customers. Her treatment of employees was also disrespectful. Having been a fast food manager myself, it is disappointing to see a promising new establishment fall short due to poor management and service standards.

In summary, I would advise potential customers to avoid this place. The combination of rude service, high prices, and questionable product quality makes it an unworthy choice.

Eric T.

My experience at Milkshake Lovers is awesome. The girls are working super hard and going as fast as possible. Their Milkshakes and the rest of drinks are amazing. I'd highly recommend going.

Mandy L.

FAKE DAIRY DONT GO HERE! I was at the Holyoke mall today as you guessed and my face lit with delight when I saw this I LOVE a good milkshake! The $6.99 for a medium didn't seem too bad and the options seemed endless not to mention the line so they must be good! As I stood there I saw the line was actually due to only 2 people working one doing mostly all the orders while the other female managed to peel 1 banana while her co worker was busting out orders. I got the Pina colada my better half for the cotton candy. I love coconut I like the piece the flavour everything what I DONT like is huge potatoe spices of coconut in a milkshake which is what this had. The cotton candy had chunks of you guessed it! Cotton candy the consistency on both was that of yogurt and chunks. Yuck. By the time I made it home my tummy was grumbling and not happily I have no problem with dairy FAKE dairy YES and this my friend is FAKE dairy. Needless to say I have spent many hours watching YouTubers in the bathroom tonight. Save yourself and DONT GO HERE.