Pet Supplies Plus Kansas City (Lee's Summit) - Lee's Summit, Missouri

Matt B.

Always great, friendly service and my only real complaint is that the dog washing price was once $25/5 punch card and is now $14 for a single wash. If the punch card is still available, it wasn't offered to me as an option. Also might suggest when there is a line some sort of time limit. Otherwise great spot.

Kd H.

The moment you walk through the door the staff are incredibly friendly in really helpful. They don't hesitate in offering help and directing me to exactly what I want . Or I should would it is what my Great Dane puppies would like. The pet grooming area is absolutely lovely. When I get the chance I will absolutely be bringing my puppies appeared for their bath. This should be an experience all in its own I shall keep you posted when I can bring them up here. The money I saved just on their treats alone is worth the trip. And they do eat a lot of goodies. They truly do make you and your pets feel like family. This applies in the store are so overwhelming. They have something to cover every single pet you possibly could own and I mean every pet. The even have snakes here. Massive amounts of products up-and-down every aisle for all your friends whether they have Fur or not

Chris B.

This place is fantastic. Not a corporate feel to it, hometown vibe & location...my Lab Retriever puppy girl, Zoey and I intentionally drive about 15 minutes to shop here. My first pet (let alone a puppy!), so I need all the help and advice I can get without being made to feel helpless.

OranjeKola

Came in to get get a new Hamster and the two young ladies working were absolutely wonderful. The one girl (name I didn't catch) chatted with me about pets while I waited for the other young woman (Angel) to get the paperwork. They were so friendly and kind. I really enjoyed my visit today.

Aaron R.

Like shopping different pet stores and really like this place, but today the kid at the register was just very lazy didn't ask if I found everything or even thank me for shopping.

Alexis H.

Wish I could leave zero stars!!! Came to get my dog washed 15 minutes before closing and was denied, with terrible customer service... A waste of time driving all the way over here... Will NEVER come back to this location EVER!!! ZERO STARS!!!

Loren T.

Edit: I’m extremely impressed! Just came back to give my dog a bath. The wash station in the back looked great! It was a wonderful experience. There was an employee also cleaning the area when I walked in. Everyone was so nice! Thank you for the updates to the wash station ♥️

Just took my dog to this location for a bath. The woman at the register was very nice, I wish I would have asked her name. The reason for the two stars is the wash station at the back of the store. This area is not being kept up. The first thing I see when going past the gate is a dead cockroach on the floor…gross. The first station I pick has a garden hose attachment which is fine but it’s busted and sprays water from the base, which sprays water every where in all different directions. I moved to the other large station and that one also had a similar attachment but worked fine. Thankfully I was the only person back there so I got my pick of stations but when it gets busy that would be very frustrating to the person that gets stuck with the other station.

Caroline M.

The shop has always been clean. They are always rearranging things. Most of the employees are polite and somewhat helpful. Since I don't often see the same employee twice, I wonder about their turnover. Most of the cashiers are young. Unfortunately, the last time I was in the cashier had an "I couldn't care less" attitude. Good thing I had been there before. Basically, it's a big box pet store. Prices are a little high, but they carried a brand that I couldn't find elsewhere.