PetSuites St. Charles - St. Charles, Illinois

Melissa G.

We rarely trust people with our dogs. This was the best decision we have ever made. Our dogs were loved, given so much attention, had a blast during group play and absolutely loved every moment. We are now extremely comfortable trusting Pet Suites with our beloved pets.

Justin M.

Wonderful place for your dog to relax and play with other dogs. We rescued Remi and he loves to go and play. I also love that they offer cleaning and nail trimming with the Dremel. The staff is very friendly. They even offer plans so he can go more for less. I would Highly Recommend them!

Janet B.

We have had dogs in our family for 40 years and always had family or friends to help us out with watching our dogs. This time the whole family was going to celebrate our sons wedding in Cancun. PetSuites was the one place we researched that offered everything we were looking for in a boarding facility. While one of our dogs took to it quickly, the other was very shy and sad for a couple days. They communicated everything to us as it was happening. They post photos and pawgress reports, and tell it like it is, no sugar coating. They have live video camera's in the play areas and in the townhouse, so you can look in on your fur babies throughout the day. We chose enrichment sessions and the gold package, as we didn't want them just sitting in a confined crate or room all day and night. If we were on vacation, they should get a vacation too. Our girls were able to share a townhouse for the week. Ultimately they were very well cared for and felt the love from all the staff. I highly recommend PetSuites

Bethani P.

We’ve always been super happy with Pet Suites in St. Charles! Our dog has stayed there a handful of times and the staff has always been super responsive and helpful. When our dog wasn’t eating during his first stay they contacted me and asked if it was okay if he had pumpkin with his food and that made me feel like they were really paying attention to him. He also doesn’t do well with other dogs, so the fact that they offer individual play times is amazing. Highly recommend 🙂

Deo C.

Left our two 8 month old labs at petSuites this last weekend. I was not happy when we picked them up. Everything smelled like pee. Their bedding toys and most of all them,, smelled like they had been sleeping in it. Paid extra to get them out for group play. It was bad.

Kevin K.

We are new to the area and have recently started boarding our dog Scout at Pet Suites St. Charles. She has boarded there several times now and we have nothing but good things to say about the quality of the staff and service there. In addition to the loving care they provide Scout, this place is very well organized and professional. Their website interface is easy to use for setting up appointments, paying deposits, etc. Super clean and obviously well managed, I would definitely recommend them.

Amanda K.

Love it here. The staff is absolutely amazing to work with and really really care about the pets. My two come in constantly and each time we walk in they are greeted with so much enthusiasm and love. One of my dogs loves everyone but the other is super attached to me and tends to be a little shy at first. I was so nervous leaving him the first time but he has warmed up so quickly to every single employee that now he has zero interest in me the minute we walk in the door. And if you’ve got a dog who loves to use their brain, their enrichment sessions are worth every penny. Trainer Sam has become an absolute favorite of my littlest guy, who goes crazy anytime he sees her in the lobby now.

Added bonus? They take THE BEST pictures of my two that always make me feel so much more at ease when they’re away. 1,000,000/10 would recommend.

Lissette L.

I was hesitant to take my dog here as he is not good with change and is a bit nervous around other dogs so I was convinced he wasn’t going to pass his test and was going to be stuck in his kennel most of the time. To my surprise he passed with flying colors. He had playtime with other dogs of his size and/or temperament. I received pictures everyday which eased my nerves and even was able to check in at the indoor and outdoor play zones. The staff is very nice and they were very responsive to my questions. They explained everything very clearly. My dog was very happy at Pet Suites and I now have a place I can take him to socialize with other dogs where I know he will be well cared for. Thanks Pet Suites St Charles Staff. Radar says “Woof”.