Planned Parenthood - Hollywood Health Center - Los Angeles, California

Jackeline R.

Todo bien

Michelle V.

Muy buena atención, me trataron con mucho respeto y amabilidad

Kenny P.

Buen trato

Alex S.

I’m posting this on both the West Hollywood and Hollywood locations as I am shocked at planned parenthood and their lack of care/ ability.
The staff at these locations seem to be incompetent to people’s health and care.

I’ve now been three times to both locations. The first two times I was not tested for what I specifically asked to be tested for (BV). The second time I was there from 10:30-2pm and there was another lady who hadv been there longer than me and waited just as long.
I waited and waited for the results and finally it got so bad and painful that I finally made an appointment and paid out of pocket $600 for labs and office visit at a proper doctors office. I’m currently unemployed and with no insurance and one of the reasons why I was using planned parenthood services.

I called today to find out they didn’t even test me for yeast or BV! After finding out I was positive through the paid for labs and doctor, I was given antibiotics in which case have waited and still feels as though it isn’t fully cleared. Today I made the appointment at planned parenthood to once again check if it is still present and some peace of mind without paying another $600 out of pocket only to be told that because I was 8 minutes late because of the grid lock bumper to bumper traffic, trying to cross Vermont (thanks google)- they refused to see and test me. I explained how the last time I waited close to 5 hours only to not be tested for what I had and they brought me back quickly.
I sat talking to one of the lady reps for 30 minutes in which I could have been seen quickly given it was ONLY 8 minutes of crossing the Vermont traffic and park, to be told repeatedly how they wouldn’t see me and how they wouldn’t have tested me for what I had called and made the appointment for and had some run around story of how the appointment made was wrong and the people needed weren’t there. I must include that in this rather long winded explanation as to why they wouldn’t see me - it was included that it was the end of the day and everyone was ready to go home!
During this 30 minutes which is usually the length of time I’ve waited half naked to be seen, I could have just been tested and out the door..

I would also like to include that this woman had the audacity to tell me that BV doesn’t lead to infertility and said “I’m not sure where you’re getting your information from” and we spent a few minutes arguing as I know very well from not only doctors telling me but a quick google search will also inform anyone that BV leads to infertility when left untreated…Planned parenthood is currently leaving me left untreated and also incorrectly informing young ladies with misinformation. But seeing as she so arrogantly and ignorantly tried telling me I was wrong, here is pulled from AI- “If left untreated, bacterial vaginosis (BV) can increase the risk of serious health complications, including pelvic inflammatory disease (PID), which can lead to infertility, a higher chance of contracting other sexually transmitted infections (STIs) like HIV, and pregnancy complications like premature birth

If planned parenthood is so incompetent after three tries of calling to get tested for yeast and BV and each time I haven’t been tested and even told that the appointment I made wouldn’t have tested me for it - I think you guys need to remove that you offer these services to young women who are expecting their health and care to be considered important and put first. Not tell them
“well it’s 3:30 now and it’s almost the end of our day and everyone wants to go home”. It was 8 minutes. I had been left waiting at least 4 hours the last time and wasn’t even tested properly.

When asked if I wanted to reschedule the West Hollywood location wouldn’t see me for another 5 days! So I wouldn’t be seen then and there and also you can wait another week basically at your location.

I also do not appreciate anyone telling me “we have other patients to treat and see” ? Wtf am I

Natalie D.

The girls in the front are always so rude they look like they hate there job that miserable attitude needs to stay in 2024 best advice go to any other planned parent hood not this one ugly n miserable people

Allie H.

Receptionists have an attitude towards certain a races and not others. Multiple women who came in after me were brought to the back before me ever though I go to my appointment 10 mins early. I got there at 12:50 and was told at 1:20 I’d still have to wait 15-20 more minutes to be seen. Last time I was here I did not experience this seems like whatever new staff was hired is not qualified for this position NEVER COMING BACK 🙂

ginny

Why can't every visit to the doctor be like it is every time I go to PP? Everyone is so nice, so thorough, so supportive. I'm never left waiting long, and they run their butts off every day. Amazing amazing organization.

Rosalyn S.

Just went there today omg 😳 the front desk staffs are rude seems like just force to do their job they miserable and the medical assistant named Kenya she is the rudest among them worse service . The nicest staffs is Abby I think she’s the only one that nice .and the rudest is Kenya .. she is the very rude she shouldn’t be on that type of job ! She seems like she woke up the wrong side of her bed.