Rancho Sequoia Veterinary Hospital - Simi Valley, California

Selina S.

One of my budgies Figment, @figandmim_thebudgies got his little leg caught in some fabric early this morning. After calling 10+ veterinary hospitals I was able to reach @ranchosequoia to confirm they offer budgie/parakeet care and could squeeze him in this morning. They are an appointment only facility, so I greatly appreciate the made a visit work asap.

Anna at the front desk was kind and patient with us (as I was panicked), the vet tech staff too. Dr. Kang was amazing with handling and got him all fixed up quickly. The price was very reasonable, which was a relief.

Thank you so much to the staff of Rancho Sequoia Vet Hospital for taking care of our little budgie baby! We’ll be back for routine care, and hopefully nothing urgent again 🙂

Rhonda G.

Everyone in the office from the front desk to the doctor, was professional, kind, and gentle with my kitten. They explained everything to me about what needs to be done for the health of my new fur baby. This veterinarian came highly recommended to me, and I highly recommend their team to anyone looking for quality care for their pet

Lisa C.

My dog passed away a little more than one month after first going to this clinic. I did everything they told me. I gave her the medications they recommended, lab tests, diagnostic tests and surgery. She literally died days after picking her up the last time I took her in. When I dropped her off she could walk when I picked her up she couldn’t walk anymore and kept falling down. I left her there for two nights for IV fluids. One day they told me she was doing better than they tell me she needs to stay longer for more fluids. Two days I lost with her and when she returned to me she wasn’t even the same dog. The receptionist is the only one you speak to regarding test results and diagnosis which is extremely inappropriate. The only time you can talk to the doctor is if you have an appointment. However, I kept going back hoping and praying they could give me a little more time with my dog. In the end all they did was rob me of what little time I had left with her. After all I entrusted them with they didn’t even return a phone call / message I left on the voice mail the last time I picked her up. I feel like they knew she was going to die and they weren’t going to get anymore money from me so they didn’t bother calling back. Now I’m sure they will say she was old, she had cancer she was going to die and all that is true. However, in my heart I regret ever taking her there. Not that I feel some place else could have cured her but I feel she would still be alive if I did.

David R.

Extremely Disappointed with Rancho Sequoia Veterinary Hospital

To preface this, I did request for the office staff to have Dr. Kang see me or call me to discuss this. After a day and a half, they chose not to reach out to discuss my concern, so I am moving forward with posting this.

It saddens me to reach the point that I need to do this as until this point, I have enjoyed my interactions with Dr. Kang and the staff.

I am deeply frustrated with the recent experience I’ve had with Rancho Sequoia Veterinary Hospital and feel compelled to share them to help other pet owners make informed decisions.

1. Excessive Prescription Markups – I was shocked to discover that a necessary medication for my dog was being sold by Rancho Sequoia Veterinary Hospital at 2.5 times the cost available through reputable retailers like Chewy.com and Costco ($54.99 vs $135.08). This kind of markup on a lifelong medication feels incredibly unethical.

2. Unreasonable Withholding of Written Prescriptions – I was denied a written prescription for my dog just three weeks after a check-up appointment. I was told I’d need to bring the dog in again for a check-up—clearly a way to charge for another visit unnecessarily.

3. Inconsistent and Contradictory Practices – For another dog, I was again refused a written prescription under the same pretense, even though they had just provided a written script for the exact same medication the month prior. I originally submitted that prescription to Costco, but due to ongoing supply issues that Costco was experiencing, I simply wanted to transfer it to Chewy.com. Still, they refused, despite already having prescribed the medication, and willfully filling the prescription for me in-office (this one at a 2 times markup – $24.99 vs $48.90)!

4. Lack of Communication and Empathy – The vet has not taken the time to directly address my concerns or explain the reasoning behind these questionable practices. It feels as though the priority is no longer the health and well-being of my pets, but rather squeezing more money out of loyal clients.

Sadly, after a couple of short years of trusting this clinic, I can no longer recommend Rancho Sequoia Veterinary Hospital. Pet care should be driven by compassion and ethics—not profit.

I had originally moved over to this clinic ever since it became so difficult to get appointments at our previous veterinary clinic for our dogs due to their growing popularity. It looks like I will be switching back to our previous clinic.

Genesis G.

The staff is very knowledgable and kind. My dog is treated very well and all of his issues are taken care of efficiently. He's a happy pup!

Araciel B.

My 2 year old tortoise had an upper respiratory infection and after 3 weeks of intramuscular antibiotics twice a week, she has fully recovered. The front desk staff is superb. They have convenient hours and we’re able to squeeze me in the same day. Prices are reasonable.

Ramona M.

Dr. Kang is the best and the staff her is wonderful. Two weeks ago I took my two Nebelung cats in for their annual exam. Most doctors comment on my large kitty's weight (19 pounds), but Dr. Kang recognized that Sasha is a large breed with large bone structure and is a very healthy boy. My boy Mishka has urinary issues and Dr. Kang was so gentle with him.
Today I brought the dogs in and he caught Coco's (Chihuahua) heart murmur and enlarged heart after an xray. She has heart failure, but he said we caught it soon enough for treatment and she will have a better quality of life now. Indy my Shih Tzu needs dental work which is common for the breed or dogs with an under bight. I highly recommend Dr. Kang and his staff for all your veterinary needs.

Diana S.

Dr Kang is absolutely wonderful. He is understanding, takes his time and asks a lot of questions making, sure he is very thorough. My cats love him.