Red Dog Pet Resort & Spa Cincinnati - Cincinnati, Ohio

Cassandra S.

The staff at Red Dog are amazing with our 2 boys. We have used Red Dog for daycare, swimming, boarding and are regulars at the dog park. Cash & Gary love Red Dog! 💓🐕

Sibley B.

Red Dog is simple to work with and straight forward. They care for my 🐶 dog as I can tell by the way everyone knows her when she walks in the door. I also like that I can view the room she plays in on camera. I like Red Dog a lot!

Melissa M.

My daughters good boy has day care and my daughter kennels him when she is on vacation. My daughter went on a week vacation. Her pup was fine and healthy. The resort called my daughter and told her that her pup was coughing so my husband was trying to help, picked her pup up and took him to the vet. The vet saw no signs of coughing or sickness. The resort stated to my husband that they would keep the pup isolated and charge my daughter $14.00 more per day. Totally fine and understandable. This morning my husband received 3 threatening voice mails from regional manager Shanon. Mind you he works evenings. He finally received another call from Shannon. Threatening to charge $1000 per day yelling at him over the phone. This pup has a clean bill of health and all up to date with vaccines. What on earth do they do if you do not have someone in the area to help when the parent is out of town. Truly the behavior and treatment toward my husband from Shanon which was harassment and unexceptionable. This resort is beautiful but no reason to act incredibly inappropriate to someone that is trying to help.

Jali S.

My dog used to go to day care and boarding at this facility.
At first she had only good compliments from staff plus she loved the swimming classes.
However my German Aussie shepherd was “removed” from their day care due to disobedience. Even though she has gone through boarding training. I called the facility several times about the times my dog was pulled out of day care so I could pick her up and not escalate to any disciplinary action. However the manager insist in telling me that “this how we do things here”. I understand the policies of every facility, but when my dog go their daily, and I spend so much money in bringing her there the least you could is accommodating parents personalized service as they can themselves “resort and spa”.
But was not the case here. The manager told me to do training again with their associate trainer, and only them if she get approved she can come back to day care.
I’m a dog mom that works full time and I do believe in the power of good costumer service and unfortunately this facility let me down.
We will not be returning ever to this facility and not recommend to any of our dog friends.

OhioTexan

After speaking with Red Dog’s manager I have modified my rating to three stars. The manager was professional and understanding.

While our boarding expectations were more inline with a “play and stay” experience for our two labradors we purchased the boarding service which was not a great fit for our active/social doggies.

If your dogs are happy, low activity pets, the boarding service might be a good option.

Jennifer T.

My dog had a grooming appointment at Red Dog and it was a great experience. He can sometimes be squirmy during a cut but the Red Dog provided a great cut and he was in and out in a timely manner. The price was reasonable and the process for booking the appointment was easy. Definitely would recommend to any dog who needs a hair cut!

Liz K.

Our newly adopted golden retriever was really in need of a good groom, and he got it at red dog! The stylist took her time with him and he came back looking great. We will definitely be bringing him back to Red Dog for grooming in the future!

Taylor P.

Alexa does my dog’s grooming and it always looks so good. I have taken him to a few different places and nothing compares. He is a doodle and Alexa always does so well with him. Would highly recommend her!