SERVPRO of Lower East Side Manhattan - New York, New York

Kelsey I.

I cannot say enough good things about Soledad, Diego, Charles, and Sebastian! After a major flood in our apartment, they were quick to respond and great to work with for the 4 weeks it took to get the job done. They arrived on time every day, ready to tackle the daunting job of mitigation and demolition for our floors and walls. They worked efficiently and thoroughly, ensuring everything was done right while maintaining clear communication with us throughout the entire process. They also handled the communication with our insurance company simultaneously.

What really stood out to me was their professionalism and respect for our home and family. They treated our space with care, cleaned up after each phase, and were always respectful of our needs. They were also flexible and more than willing to accommodate any special requests we had. It was a relief to have such a hardworking and thoughtful team during a stressful time. I highly recommend them to anyone in need of mitigation or demolition services.

Un U. D. G.

In my kitchen, there was a water leak that seriously damaged things. I received prompt assistance from SERVPRO of Lower East Side in minimizing the damage. Their professionals put forth a lot of effort to return my kitchen to its original condition, and they were competent and professional. I appreciate their assistance and knowledge.

Aaron F.

We became concerned when we discovered mold growing in the basement. The staff was really professional, going over everything in detail and ensuring my family was protected throughout the procedure. They went above and beyond to do the task correctly.

Clifton H.

My kitchen had a small fire, and I wasn't sure how to handle the damage. From clearing away the soot to getting rid of the residual smoke odor, these professionals handled everything. Their fire damage repair services have made my house smell and look like new again, and I'm really pleased with the results!

Marla A.

There was mold developing in my basement, and it was getting out of hand. The group was very professional and careful in their handling of the problem. They made sure my family was safe by going over every stage of the procedure. Their level of thoroughness impressed me!

Chad M.

The mold that was beginning to grow in our basement was starting to get out of hand. With such expertise, the team made sure the family was protected and explained every stage of the procedure. They truly went above and beyond, and their attention to detail was outstanding.

Meeta G.

Soledad, Diego, Charles, Sebastián and the team at ServPro were amazing at helping us remediate after a sprinkler broke and flooded our apt. They were responsive , professional and helped us get through this incredibly difficult time as smoothly and quickly as possible. We are grateful thank you.

Jamie C.

My roof was badly damaged in a recent storm, and I was concerned about more problems. To stop more damage, the crew tarped the roof as soon as they got there and responded right away. Their prompt action had a significant impact, and I sincerely appreciate their assistance.