Slocum Dickson Medical Group - Burrstone Rd Campus - New Hartford, New York

enrique D.

Es un hospital 🏥con muy buenos doctores muy buenos.

Maria Q.

Todo muy a tiempo

Mariah L.

Went to Google to see hours for tomorrow and saw all these bad reviews. Not sure where the bad reviews come from. I see Amela Thompson, Jameel H Arastu, & Austin Perry and have never had a problem. I use the email messaging for all three often and almost always get a response within a few hours. It is to be expected when registering as a new patient it’ll take time to be seen due to the shortage of good medical care in our area. The lab technicians are always nice as well(including to my children). The only department I have had a problem with is pediatrics, they don’t do same day sick appointments(well didn’t 3 years ago, not sure now) which I feel is essential with young children. However their adult care is the best in the area in my experience.

Stanley H.

Absolutely the worst. Took over three weeks to get them to do a prior authorization. By do I mean simply start it with the insurance. Now my wife will run out of her vital medication before the PA is even reviewed. Never answer phone always voicemail and they NEVER return calls. Avoid Slocum Dickson at all costs. Better off with local undertaker.

Ellen G.

Dr. Rosario in dermatology is so friendly and takes the time to explain everything she's doing. I had a basil cell cancer removed and was nervous at first. She and her nurse put me right at ease and the whole procedure was painless. I highly recommend her.

Deborah M.

Administration has absolutely no respect for their own doctors OR their own staff let alone their patients. All the commercials on the planet cannot do any good to save their reputation now. The physicians that are competent, caring and well respected by this community will continue to leave one by one, by their OWN choice due to the horrible politics, while the staff that really care about the practices and the patients are let go or forced to make the decision to leave on their own for ethical reasons. How sad to see such a once well run medical group run itself into the ground.

Caroline R.

October 1 I had a new patient appt with razia. She was incredibly inquisitive, took what I thought was a thorough family history and assured me she'd be getting to the bottom of my 20+ years of iron deficiency anemia. 7 of October she had me scheduled for an iron infusion as my levels are "almost undetectable" but I found out in between appts I'm pregnant. I'm currently 6 weeks and informed her as such and she completely ignored all my previous issues. She completely changed her tone, attitude and demeanor and has decided that it's all pregnancy related and cancelled my infusion put me on a supplement I told her I cannot stomach due to 20+ years of GERD and a genetic kidney disease but none of that matter. She asked me what I'm having when I said I don't have any idea I'm only 6 weeks, she said oh your second? To which I had to clarify that NO this is my FOURTH child FIFTH pregnancy. Then she said what kind of children I have and was WRONG and I had to correct her. She then went on over and over about the cost of infusion refusing to listen that I have an employer paid hra card and do not care about cost. 3/4 times I had to tell her cost is of no concern. She then said it would be cheaper and easier to try an oral supplement for 30 days and sent in a script. I DO NOT NEED A DOCTOR TELLING ME WHAT MY BILL IS I NEED A DOCTOR TO BE A DOCTOR.

Belittling and putting me down as nothing more than an incubator for a fetus that's barely 6 weeks is ridiculous. I left in tears completely distraught because someone who showed so much care a week before doesn't give a single crap now because "pregnant". I'll be calling my OBgyn and most likely changing hematologists.

Rebecca M.

The receptionist at the Urgent Care desk was totally incompetent. She never said hello, she just asked me for my insurance card. This was my first time at SDMG. I had subsequent lab work after my visit, and apparently the receptionist can't read because she massacred my name and my address. The lab results are missing, apparently they are under the misspelled name, and I did receive the bill in the mail somehow from Labcorp where I noticed the errors. I just spent 2 hours trying to correct things. Labcorp billing was decent but SDMG billing was extremely "bored" when I was trying to tell him the errors. I've waited 2 months to receive my results. I have a Labcorp patient portal but thanks to the receptionists errors, they are somewhere else so I don't have access to them. labcorp staff were very nice and helpful.