The Pet Salon - Pittsburgh, Pennsylvania

Michael S.

The staff is extremely friendly and great with my dogs. You get a detailed 'Report Card' at the end of each visit. Their prices are reasonable, and it is not hard to get an appointment versus so many other pet salons around the Carnegie area.

Tina G.

Well I Was So Heartbroken The First Time I Picked Him Up They Had My Cat There For Three House So About 3:30 I Call And She Said I Was About To Give You A Call We Couldn’t Complete Your Services Today I Won’t Charge You For Today But Your Going To Have To Bring Him Back Next Week When I Got More Staffing So I Took Him Back Today And I’m Not Satisfied With There Service
Still It Was His First Haircut And He Is 7 Years Old I Believe They Could Have Done A Better Job Staffing Could Of Been More Friendly And Communicated With Me About What They Offer None of That Before Haircut picture And After

Anonymous

We recently got our dog groomed. I will say they are very wonderful people to chat with, nothing but nice to us. Unfortunately, we will not be going back. For a few reasons, my dog's haircut seems very uneven in many spots, and his underside wasn't done at all. His paws were barely touched, and overall, I feel as if I paid a lot of money for something that honestly left him worse than when he came in. With that being said, the staff's niceness was great, the toothbrushing was great—his teeth came out great—and he smelled good. This would be a great place, in my opinion, for anyone who doesn't want a full groom and would rather have a bath and brush.

jeff H.

Jamie and Robert are rockstars with my Persian kitten, Precious! I can’t say enough about how precise and communicative Jamie is when I am scheduling her grooming. Not many groomers are able to handle cats and these 2 knock it out the park!!! I have been coming here for 3 years and would not think of going any where else.

Chelsea B.

Not only do I love this place, but my two furbabies Hunter and Ellie do also! Everyone here is so nice and they do such an amazing job with them. My furbabies are filled with energy and excitement and I feel bad everytime because they can be a bit much but they love the staff at The Pet Salon. I know they are in good hands when I drop them off.

Tony J.

I take my dog here regularly. He is a very skittish dog and everyone here treats him very well that he feels comfortable getting his bath. He always comes home happy and well cared for.

Lorie C.

Walked my elderly dog into the Salon for a 10 am appointment. 3 1/2 hours later they called me to tell me to bring a muzzle for him that he wasn’t complying. I said, what? This has never happened before and why has he been sitting in a cage since 10 am. I told them don’t touch him I was coming up to get him. Minutes later they called back and apologized telling me they called the wrong person and that they were starting him now and offered me a 20%discount for the stress and aggravation they caused. An hour later they called for me to pick him up. I arrived and Robert, the groomer, came out and told me Keno spilled his water and he needed to be dried off. Minutes later, Robert is walking Keno out to me with a strap under his belly helping him walk!!!!! 😱 I said what the hell happened to my dog? He can’t walk?!!? I walked him in here and now he can’t even walk out of here? Still wet, still knotted on his legs, not brushed out, and 3 of his paw pads cut so short they were almost bleeding! The other pad wasn’t even trimmed. I insisted on talking to management. I was sitting on their lobby floor combing my own dog after I paid for grooming services. The one owner, who is a vet at the Greentree Animal Clinic, came out to assist me in my concerns. Very ignorant and standoffish to my complaints. Telling the groomer, Jaime who was trying to brush keno out with me to stop what she was doing and go in the back. I asked for a refund and was denied. I asked her if she as an owner would send a pet home in this condition after being groomed in her salon and she asked me to leave the premises. As I was trying to wrap my head around what just happened, an employee of the Salon was walking out and looked at me and said “ If I were you, I would take your dog somewhere else”. 😳 This comment shook me thinking my dog was somehow mistreated or hurt there. I asked if they had cameras in the back so I could see if there was any wrong doing and they said they didn’t have cameras. Ive heard so many horror stories about animals getting mistreated at Pet Salons how could I possibly subject my beloved dog to abuse. I had to assist my 110 lb dog to the car and into the back seat as he wasn’t able to put pressure on his back legs. To no avail, nothing was satisfied ~~ my dog was traumatized by this visit. I will NEVER return and I needed to put this out there so that others can be aware of how this business is run. Please beware of this Salon. I have photos and video of this visit.

Jay

This place is great! We take our dog here all the time. She is an anxious one but she loves coming to the pet salon because she feels safe and loved there.

Appa looks so beautiful and smells amazing after her salon treatment!