Waterville Family Health Center - Waterville, New York

David B.

I have always had zero issues here. Wow. Can't say that after today. I went there yesterday to give my kid a physical so he can play football. NP asked what the child's shared custody parenting schedule was like. She was told 50/50, almost exactly down the middle. What ever. She needs to understand the dynamics.

She looked dead at my son and asked him if HE was okay with that schedule. He said it's good. 🤣 I mean what would she do if he said no, that the schedule sucked because one parent is mean? Or because one house doesn't have a curfew? Is she going to intervene? This place is a joke. They have no business pushing up on or confusing kids in broken homes. They have it hard enough as it is. These people are at times predatory towards children. There is no reason to ask them uncomfortable questions.

She didn't ask if he was being abused or touched, or if he was around drugs or alcohol, no, all she said was, "Are you okay with your parents 50/50 custody hours". Yeah I'm blown away. This is the very definition of 'messing with someones family'.

2 out of 5 stars. The other NP is a wonderful person. This lady... Not so much.

J J.

The nurses in the doctors and the physicians assistance are all very good. I have never had a bad time ,when I've been over that office even when I've been really sick. They're great people, their hardworking keep up the good work .

Kaatryn M.

Two stars because the front desk was lovely. However, Ms.Angell felt it necessary to countermand the prescription advice of people with actual degrees in medicine because of her political agenda. Worse, she tried to say this political agenda was because of a doctor whose opinion she apparently intuited from her amazing mind reading powers. This was after I presented with blood pressure being high because I had run out of refills for my blood pressure meds, which is why I was there, and she could not be bothered to submit that prescription until MUCH later in the day after we'd called to complain.
There was one person in the waiting room, and when my emergency appointment was made, the entire day was open, so she just could not be bothered.
Avoid at all costs. Physcian's assistants should assist physicians, not pretend they know more.

Twitch_Zemph

meghan H.

Kristin T.