Woof's Play & Stay - Merriam - Merriam, Kansas

Kelly F.

Our dog stayed 3 days and had a great time. We could watch him on cameras while he played and slept. He came home exhausted and spent 4 days recovering. He will definitely get to go back!

e H.

Our corgis have been enjoying their time at Woof's, either day-play or boarding for over a decade. Spade, our first corgi was one of the first boarders at Woofs, when it opened. They treat the dogs as if they were their own pets/family. Even when Spade was in a wheelchair due to DM, they accommodated and welcomed him. I continue to recommend Woof's to all my friends. It is a great community resource.

Alyssa G.

We used to love this place but after boarding our doodle Cosmo here, we won’t be back.

He was in their care for 5 days, and he came home with scabs all around his neck and elbow, a hot spot sore on the top of his hand, mats on his ears, and diarrhea to top it all off. We are having to apply antibacterial creams to help heal his sores and clean up diarrhea from fits he’s had around the house. Cosmo is completely not like himself since he has been home.

He got an exit bath from the groomer and when I picked him up, no one mentioned to me that he had sores on his body. Also, he was not willing to let them use the dryer so they let him air dry…. He was still damp when I picked him up and smelled musty.

I talked to the GM and she did call me back explaining they don’t brush the dogs for the exit baths and that the groomer did notice the “beginnings of a hot spot” but “forgot to mention it”. A free bath was offered to me and if I want to have him brushed it would cost extra. While I do appreciate the call back from the GM, she tried to normalize the condition I received my dog back in.

The explanation for the hot spot on his hand and the mats was that they let the dogs play in water and they don’t get dried off afterward. Any person who works with dogs knows that is not healthy for a long haired dog’s coat. There are often 20-30 dogs in each area to 1 staff member. Although I do not doubt Woof’s employees love dogs and have only good intentions towards Cosmo, it seems like maybe there are too many dogs for each one to be properly taken care of.

Sadly, Woofs isn’t a right fit for my pup anymore and if you have a long haired dog you may want to reconsider boarding here as you may come back from vacation to a stressed out/sick dog.

Marissa N.

I only come here for grooming, and all of the groomers are very talented and patient. Shelly, my groomer has become a close friend over the years! Excellent service and the staff here is top notch. My 3 dogs are anxious but they feel happy and safe here. I drive 30 minutes just to come for Shelly to pamper my pups ❤️ She’s also always been so patient with my sisters Pyrenees mix who has a fear of grooming. You can tell how happy she is after Shelly took care of her!

Natalie J. ?.

Our dog always comes home thoroughly exhausted and loving life. The staff is very kind and caring. They do a great job of keeping an eye on all the dogs & love on each of them. We were hesitant our dog would come home smelly or pick up bad habits but so far, no troubles at all!

Masterson D.

My 2 dogs love their home away from home at Wollfs. Most recently I was very thankful that Kaleb was so kind to help me arrange a late pick up when my flight delayed my pick up time. He was helpful and went the extra mile for my family.

morgan V.

It has been years since I took my dog to Woof's for a 4 hr trial. I decided not to use their services because of what I saw on camera for those 4 hours. I thought maybe I was just over reacting and reading into things too much but after recently speaking with 2 other dog owners who had similar experiences I felt the need to post this... I have a small breed pup named Piper, weighing about 10 lbs. When I dropped her off the boarding portion of the facility smelled like urine. I thought that maybe they were just changing cleaning shifts but now have realized that it takes time for that sort of smell to manifest. She was brought into the play area and I was told I could watch on camera if I wanted. I watched almost the entire time (and felt a bit crazy doing so). Piper found a space to sit next to the "chaperone" where she perched and watched the other dogs. I was concerned about the sizes of dogs she was mixed with as their energy levels were higher than hers but she seemed to just mind her business and stay out of their way. Towards the end of the 4 hours a new chaperone entered the room, cornered her and forced her to be picked up. It was so clear that Piper didn't want to be picked up and it's kind of a cardinal rule that any animal lover would know about small breed dogs... Or any dog really. Don't pick them up unless they want to be. I had a very bad gut feeling after witnessing this and decided Woof's was not a safe space for my dog. I'm not sure of the hiring process but it appeared that the process did not catch psychopath personalities... And cherry on top ... My dog smelled like urine when I picked her up... Even though I saw the workers spraying down pee and poo spots, it was not enough... Maybe the drainage system below the turf was not installed properly, I'm not sure.

Tera H.

My dog Riggs is socially awkward. He's a dogs dog and fits right in at Woof's. I love that they understand and still love him anyway. The cameras are so fun to watch. I can see he's loving his friends there running the yard, playing in the sun. He's getting better every time I pick him up. I'm so thankful for them and what they do. I highly recommend them and I do to all my friends!